13. Returns

📊 Returns Statistics in Goovii

The Returns Statistics section in Goovii allows you to track all refund operations for orders, analyze return reasons, and monitor your business’s financial flows. It helps maintain accurate records and evaluate staff performance.

🔹 What data the report includes

• Receipt number — a unique identifier of the returned order, allowing you to quickly find the transaction in the system.
• Payment type — the payment method used for the refund (cash, card, bonuses, etc.).
• Employee — the cashier or administrator who processed the refund. This helps track staff actions and analyze mistakes or training needs.
• Refund amount — the actual amount returned to the customer. Used for financial reporting and cash balance control.

With returns statistics, you get transparent insight into financial operations, reduce the risk of errors, and make informed decisions to optimize your business operations.