Setting up 3 types of loyalty programs

Loyalty Program Setup in Goovii

Goovii loyalty programs help increase the number of returning customers, raise the average order value, and encourage repeat purchases. The system allows flexible configuration of customer tiers, bonus accruals, and detailed usage analytics.

📊 Loyalty program statistics

In the loyalty section, you can track key performance indicators:

• Total customers
• Average discount
• Total bonus points balance
• Number of customers with points
• Analytics on customers and transactions

This helps evaluate program effectiveness and make informed management decisions.

Types of loyalty programs

• Customer tiers
• Bonus system
• Or a combination of both mechanisms

🏆 Customer tier setup

To create tiers, add the required number of levels and define parameters:

• Tier name
• Minimum number of orders
• Minimum spending amount
• Discount percentage (%)
• Tier color

Tiers can be created manually or using the system’s default settings.

🎁 Bonus system setup

The bonus system works simply: a customer makes a purchase — earns bonus points, which can later be used for partial or full payment of an order.

The cashier on the POS terminal can manually specify how many bonus points the customer wants to use during payment.

How to configure bonuses

In the back office go to: Loyalty program → Bonus settings

Main parameters

• Bonus system active — enable or disable the system.

Bonus accrual

• Points per 1 currency unit — how many points the customer earns per spent amount.

Bonus exchange

• Points required for 1 currency unit discount — exchange rate of points to discount.

Usage limits

• Minimum points for exchange
• Maximum % payment with bonuses (e.g. 50% of the bill)

Bonus validity period

• Point expiration period (days)
• 0 — means unlimited validity

🧾 Manual discount on POS terminal

In addition to loyalty programs, Goovii supports manual discounts. When creating a receipt on the POS terminal, the cashier can apply a percentage discount (%) directly to the current order.

This is useful for individual cases, special offers, or administrator decisions.

Advantages of Goovii loyalty programs

• Increased repeat sales
• Higher average order value
• Controlled discount and bonus expenses
• Flexible settings for any business model

Goovii enables modern, flexible, and effective loyalty programs that truly drive business growth.