Customer database management

5 min readGoovii Team

Goovii customer database allows you to store and organize information about your venue’s guests. It simplifies new customer registration, helps manage personal discounts, and enables effective use of loyalty programs.

➕ Adding a customer

There are two ways to add a customer to the system.

Via the POS terminal

During order processing, the cashier can quickly create a new customer by filling in the following data:

  • First name
  • Last name
  • Phone number (+380)
  • Email address
  • Personal discount (%)
  • Comment

This allows fast guest registration and immediate application of discounts or bonuses during payment.

Via the admin panel (back office)

In the back office, a customer can be added manually by filling in the same fields. This method is useful if you need to:

  • Create a customer in advance
  • Add or edit additional information
  • Set up personalized service conditions

📋 Viewing the customer database

In the “Customers” section of the admin panel, the main information is displayed:

  • Full name
  • Phone number

This makes it easy to find the needed guest, view contact details, and manage personalized conditions.

Advantages of using the customer database

  • Fast customer creation during sales
  • Centralized storage of contact information
  • Control of personal discounts and bonuses
  • Easy search and data editing

Goovii helps you systematically manage customers and improve service quality in your venue.

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