7. ⚙️ Advanced POS Operations
The “More Options” (⋮) menu in GOOVII POS provides access to additional features for managing the current receipt. These tools help staff quickly modify orders, transfer receipts between employees, print pre-checks, and perform other service operations.
📌 How to Open the Menu
While working with an open receipt, tap the “⋮” button in the upper-right corner of the POS screen.
After tapping, a list of available actions will be displayed.
📝 Adding a Comment to a Receipt
This feature allows you to add a service note to the entire order.
Comments can be used for:
- customer requests;
- internal staff notes;
- order preparation instructions.
After entering the text, the comment will be saved with the current receipt.
👨🍳 Transfer Receipt to Another Employee
If customer service is being handed over to another employee, the receipt can be transferred without losing any data.
To do this:
- Open the “More Options” menu.
- Select “Transfer Receipt”.
- Choose an employee from the list.
- Tap “Transfer”.
After confirmation, the selected employee will become responsible for the receipt.
✂️ Split Receipt
This feature is useful when guests would like to pay separately.
To split a receipt:
- Open the “Split Receipt” option.
- Select the items you want to move.
- Tap “Split Receipt”.
The system will automatically create a new receipt containing the selected items, while the remaining items stay in the original order.
🍽️ Change Table
Allows you to move the current order to another table.
To do this:
- Open the “Change Table” option.
- Select an available table from the list.
- Confirm the transfer.
The order will then be automatically assigned to the selected table.
🖨️ Print Pre-Check
This feature allows you to print a preliminary bill for the customer before payment.
A receipt printer must be connected to the POS terminal to use this function.
After selecting “Print Pre-Check”, the pre-check will be printed immediately.
❌ Cancel Receipt
If an order needs to be voided, use the “Cancel Receipt” function.
When canceling a receipt, select one of the following reasons:
- 🚶 Customer left;
- ⚠️ Staff error;
- 💳 Already paid;
- 🏢 Paid by the establishment.
You may also add an optional comment if necessary.
To complete the process, tap “Confirm Cancellation”.
After confirmation, the receipt will be voided and will no longer be considered an active order in reports and calculations.
✅ Summary
The “More Options” menu provides quick access to advanced receipt management tools. Using this section, employees can manage orders, transfer receipts, split bills, change tables, print pre-checks, and perform service cancellations without leaving the current order screen.
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