3. Opening/closing of a cash shift

5 min readGoovii Team

Opening and Closing a Cash Shift in Goovii

Proper opening and closing of a cash shift is key to correct POS terminal operation and accurate financial reporting. All operations should be performed through the cash register: cash deposits, withdrawals, and cash collection ensure accurate accounting and statistics.

➕ How to Open a Cash Shift

  1. Select the cash register you will work with on the terminal.
  2. Enter the employee PIN code.
  3. Specify the amount of cash available at the start of the shift.

⚠️ Important: entering the starting cash amount is necessary for correct reports and statistics.

After these steps, the cash shift will be opened and you will be able to perform all sales and cash operations.

➖ How to Close a Cash Shift

To close the shift, several conditions must be met:

  • Open receipts: there must be no active receipts.
  • Fiscalization: if the cash register is fiscalized, you must send a Z-report. Without it, the shift cannot be closed.

After meeting these conditions:

  • Press “Close shift” on the terminal.
  • Enter the cash amount at the end of the shift.

The cash shift will be closed, and the data will be automatically saved in the system for further reporting.

✅ Important Notes

  • All cash operations — deposits, withdrawals, and cash collection — must be performed through the terminal.
  • Correct opening and closing of the shift ensures accurate reports and proper statistics.
  • Failure to follow the rules (e.g., closing a shift with open receipts or without a Z-report) will prevent shift closure.

🧾 Fiscalization of the Cash Register and Proper Shift Closing in Goovii

Fiscalization is the process of officially registering payment transactions through a fiscal registrar or software-based POS system in accordance with legal requirements.

If your cash register is fiscalized, every sales transaction is sent to the tax authority, and shift closing requires generating and sending a Z-report.

🔐 What Does a Fiscalized Cash Register Mean?

  • Sales are registered through a POS / software POS system
  • Each receipt receives a fiscal number
  • Data is transmitted to regulatory authorities
  • A Z-report is a mandatory part of shift closing

📌 Proper Shift Closing Procedure

  1. Ensure all receipts are processed and no transactions are stuck
  2. Reconcile actual cash with cash register data
  3. Generate a Z-report
  4. Check its sending status
  5. Wait for confirmation of successful fiscalization

⚠ IMPORTANT: if the cash register is fiscalized, the Z-report must be sent EVERY DAY after the shift is completed.

🚫 Common Mistakes When Closing a Shift

  • Z-report not generated
  • Z-report generated but not sent
  • No internet connection during sending
  • Closing shift without checking fiscalization status
  • Cash discrepancy without performing official deposits/withdrawals

❗ What Can This Lead To?

  • Accumulation of open shifts
  • Errors in fiscal reporting
  • Fines according to legislation
  • Cash register blocking

🌐 What to Do If There Is No Internet?

In case of no internet connection:

  • Check your network connection
  • After restoring internet, make sure the Z-report was successfully sent
  • Do not leave the shift open until the next day

✅ Recommendations for Safe Operation

  • Close the shift daily
  • Monitor fiscal document status
  • Train staff on proper shift closing procedures
  • Regularly check reports in the admin panel

Proper fiscalization is not only a legal requirement but also a guarantee of business transparency and financial risk protection 🔐

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