Returns Statistics

🔄 Returns Statistics

Returns statistics allow you to monitor refunds to customers and analyze their impact on the establishment’s finances.

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🔍 What the report includes

• Ticket number — the order number associated with the refund
• Payment type — cash or cashless
• Employee — who processed the refund
• Refund amount — the sum returned to the customer

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📌 Why it’s useful

This report helps to:

• monitor all refunds;
• analyze the impact of refunds on revenue;
• prevent errors in financial accounting;
• evaluate staff performance.

The report is available in the Goovii admin panel under “Statistics”.